Refund policy

Due to the limited nature of our collections and our made-to-order/pre-order production process, Worst Generation Co. does not accept returns, exchanges, refunds, or order cancellations.

Non-Returnable Items

We do not accept returns or refunds for:

  • Change of mind
  • Incorrect size selected
  • Incorrect shipping address provided at checkout
  • Delayed delivery caused by shipping carriers
  • Sale or promotional items
  • Gift cards

Please review your order carefully before completing your purchase, including your size, shipping address, and contact details.

Damaged or Incorrect Orders

Please inspect your order upon arrival. If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery at kostagenaris3@gmail.com with:

  • Your order number
  • A description of the issue
  • Clear photos of the item and packaging

We will review your claim and, where appropriate, provide a replacement or another suitable resolution.

Cancellations

Orders cannot be cancelled once they have been placed. This includes all pre-orders and limited-edition releases.

Consumer Rights

Nothing in this policy excludes or limits any rights you may have under applicable consumer protection laws, including the Australian Consumer Law, where applicable.

If you have any questions, please contact us at kostagenaris3@gmail.com.